Transform support data into growth
Empower your teams to act on customer insights. Categorize feedback and support tickets with AI, enrich it with actionable data, and route it to the right teams.Â
Stop sorting feedback. Start improving.
Proactive Insights with AI That Categorizes, Routes, & Elevates Feedback Automatically.
Fully Automatic Tagging
Receive auto-tagged feedback without lifting a finger.
Insights, tailored for your team.
Use insights as Legos and build an amazing foundation of experience for customers without lifting a finger.
Aspect Based Sentiment Analysis
Get sentiment analysis for different parts of feedback.
Supercharge your customer experience workflows with Hsieh
Streamline feedback categorization, routing, and analysis—all powered by AI.
Deliver WoW experience to Customer's through service
Most advanced B2B companies know the importance of customer feedback, and they actually know what customers want and act actively and precisely on improving customer experience.
Hsieh’s feedback intelligence system gives project managers and customer success teams rich, always fresh data to retain and get happy customers. Making sure it reaches to the right team for timely action.