Clay didn’t raise at a $1.25B valuation just because they grew 300% in six months. They did it because they built a culture of customer discovery and product iteration—and they’re still doing it today. In this post, we’ll break down how…
What is Customer Feedback? Customer feedback is the insights, opinions, and suggestions your customers share about your product or service. It helps businesses understand what’s working well and what needs improvement. Collecting and using this feedback properly can be a…
Customer surveys help business organizations collect information about the preferences, expectations, experiences, opinions, and feedback of their consumers or target audience. These surveys have driven the success and stability of many organizations. Why Use Customer Surveys? Businesses strive to provide…
Feedback holds more value than you think, but at the same time, it takes a lot of effort to read through it all and extract its essence. It can be mentally draining, especially when you’re dealing with a high volume…
In today’s digital landscape, creating a great user experience (UX) is essential for the success of any product or service. According to a study , 88% of online consumers are less likely to return to a website after a bad…
In the digital age, understanding your website visitors is critical to enhancing user experience and driving conversions. One of the most effective tools for gathering this crucial information is the Qualtrics Intercept Survey. By capturing user data directly on your site,…
We all are living in a customer-centric business environment and feedback is more valuable than ever. Whether it’s product reviews, user suggestions, or support queries, the ability to manage and analyse customer feedback and turning it into insightful feedback effectively…
According to a recent survey, 68% of customers will leave your business because they think that you don’t care about them enough. We are living in a competitive world where every other business is trying to win more customers, but…
