
How Clay Reached $1.25B Valuation
Clay didn’t raise at a $1.25B valuation just because they grew 300% in six months. They did it because they built a culture of customer discovery

7 Reasons Why Customer Feedback Is Important To Your Business
What is Customer Feedback? Customer feedback is the insights, opinions, and suggestions your customers share about your product or service. It helps businesses understand what’s

Why Customer Surveys Are Important: Understanding Their Significance for Businesses
Customer surveys help business organizations collect information about the preferences, expectations, experiences, opinions, and feedback of their consumers or target audience. These surveys have driven

Introducing customer feedback summarization
Feedback holds more value than you think, but at the same time, it takes a lot of effort to read through it all and extract

The HEART Framework: A Comprehensive Guide to Measuring User Experience
In today’s digital landscape, creating a great user experience (UX) is essential for the success of any product or service. According to a study ,

How Qualtrics Intercept Surveys Capture User Data On-Site: A Powerful Combination with Hsieh AI
In the digital age, understanding your website visitors is critical to enhancing user experience and driving conversions. One of the most effective tools for gathering