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Understand how Clay reached $1.25B valuation by truly understanding their customers and constantly improving their product. Get practical tips for finding product-market fit, building real customer relationships, and growing your startup organically—no spam or ad spend required.
  • Framework

How Clay Reached $1.25B Valuation

  • Hsieh
  • February 18, 2025
Discover the top 7 reasons why customer feedback is crucial for your business. Learn how it improves products, boosts customer satisfaction, and drives growth. Plus, get expert tips on collecting and using feedback effectively!
  • Cutomer Feedback

7 Reasons Why Customer Feedback Is Important To Your Business

  • Hsieh
  • February 15, 2025
Why Customer Surveys Are Important- Understanding Their Significance for Businesses
  • Cutomer Feedback

Why Customer Surveys Are Important: Understanding Their Significance for Businesses

  • Hsieh
  • September 24, 2024
Streamline customer feedback with Hsieh's automatic summarization, routing relevant insights directly to the right team.
  • Product update

Introducing customer feedback summarization

  • Hsieh
  • September 8, 2024
  • Framework

The HEART Framework: A Comprehensive Guide to Measuring User Experience

  • Hsieh
  • September 2, 2024
Discover how Qualtrics Intercept Surveys and Hsieh AI work together to capture and analyze on-site user data, delivering actionable insights to enhance customer experience and drive conversions.
  • Integrations

How Qualtrics Intercept Surveys Capture User Data On-Site: A Powerful Combination with Hsieh AI

  • Hsieh
  • September 1, 2024
Learn how implementing a tag feedback system can streamline feedback management, enhance analytics, and improve customer satisfaction for your business.
  • Cutomer Feedback

Tag Feedback: Enhance Feedback Management for Better Business Insights

  • Hsieh
  • August 29, 2024
Customers want to have their issues resolved as soon as possible, but as you move up in the hierarchy, it becomes harder to maintain short turnaround time.
  • Customer experience

Turnaround time can cause you customer churn. Here’s how to improve it

  • Hsieh
  • August 22, 2024

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