Understand sentiment in feedback specific teams
Sentiment analysis tools often miss the sentiment of team-specific feedback. Hsieh AI categorizes feedback and provides aspect-based sentiment analysis for different parts of the feedback, offering insights into customer satisfaction for each individual or department.
Unheard negative sentiments lead to Revenue loss
You are accessing complete feedback for sentiment analysis, but in the process, you are losing sight of how your teams are performing for customers. This lack of visibility can lead to revenue loss in the long run. Hsieh’s solution breaks down feedback into team responsibility areas and provides a clear dashboard for monitoring performance.